How to Delete Your NovaX Account

To delete your NovaX account, please send a request to [e-mail] using the email address associated with your account, with the title "NovaX Account Deletion Request - #UID [Your User ID]".

What Happens When You Delete Your NovaX Account

Once your NovaX account is deleted, you will no longer be able to log in to your account or access your assets.

• Immediate Loss of Access: Your NovaX account will be deactivated promptly. This will restrict your ability to log in,execute trades, or view account information.

• Irreversible Asset Loss: It is imperative to note that once your account is deleted, any assets or information linked to it cannot be recovered. Please ensure all funds have been withdrawn and necessary records downloaded before proceeding.

NovaX Account Deletion Procedure

Due to the sensitive nature of financial assets, NovaX manually processes all account deletion requests to ensure accuracy and security. Please allow 7-14 business days for your request to be processed. This timeframe allows for careful verification and safeguards against unauthorized actions. Once your account is deleted, this action is irreversible and all account data will be permanently removed. We appreciate your understanding and cooperation as we prioritize the security of your assets throughout this process.

Need Help?

If you have any questions or concerns about the account deletion process, our NovaX customer support team is here to assist you. Contact us through our customer support email for prompt assistance.